Get up to 2 years of expert support for iTunes and iPod nano or iPod shuffle, Mac or PC
Extend your coverage to 2 years of Apple-certified service and telephone support.
Peace of mind for your portable digital music experience.
The
iPod and iTunes are perfectly attuned to each other, so you enjoy a
stellar listening experience. That's because Apple has designed and
engineered the hardware and the software to work seamlessly at every
level. To keep your iPod filled with all the newest additions to your
iTunes library — from music to podcasts to photos to videos and more —
just plug it in. Now, with the AppleCare Protection Plan for iPod, you
can be sure that everything will play on.
Key Features
Comprehensive service and support
Extends telephone support up to two years
Extends hardware coverage up to two years
Provides expert support for both Mac and Windows users
Protection for the iPod and iTunes solution
Covers iPod nano or iPod shuffle and included accessories1:
iPod battery
iPod earphones
Other accessories in the iPod box
Supports iTunes and connection with iPod
Quality and convenience backed by Apple
Offers award-winning technical support
Provides a convenient toll-free telephone number2
Guarantees genuine Apple replacement parts1
Permits transfer of the plan between owners
Investment protection
Every
iPod nano and iPod shuffle come with complimentary single-incident
support within 90 days from the date of purchase and one year of
hardware service coverage. The AppleCare Protection Plan extends your
service and support coverage for your iPod, its included accessories,
and iTunes to up to two years from the original purchase date of your
iPod nano or iPod shuffle. With this plan, you get direct access to
Apple experts for answers by phone2 and anytime access to web-based
resources.3 Should your iPod or the included accessories need service,
Apple-authorized technicians will repair it or provide a replacement
using genuine Apple parts.1
We recommend that you purchase the
AppleCare Protection Plan with your new iPod nano or iPod shuffle to
take maximum advantage of the coverage the plan provides. This
comprehensive plan is available for all iPod models within their
one-year limited warranty that connect to either Macintosh computers or
Windows PCs.
One number to call for world-class support
Because
Apple creates both the iPod and iTunes, they form a truly integrated
solution for digital music and more. If you ever have a question about
their use, you'll have direct telephone access2 to Apple's own
technical support group — the people who know iPod and iTunes best.
AppleCare representatives can help troubleshoot your iPod and its
connection with iTunes. Apple offers the same complete service for both
Mac and Windows users.
Peace of mind at home or on the road
With
iPod, you can take your entire music collection everywhere you go. But
should your iPod need service, the AppleCare Protection Plan gives you
the peace of mind of knowing that Apple provides global repair or
replacement coverage.1
1 Service coverage is available only
for the iPod nano or iPod shuffle and its original included accessories
that are defective in materials or workmanship or for battery depletion
of 50 percent or more from original specification. Equipment returned
for service may be repaired or replaced with functionally equivalent
new, used, or refurbished equipment.
2 Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
3 Access to web-based resources requires the use of a compatible Internet service provider; fees may apply.
4 Complimentary phone support limited to a single incident within 90 days of iPod nano or iPod shuffle purchase.
UPC#: 885909242368 or 885909163700
MPN#: MB592LL/A or MA964LL/A
AppleCare Protection Plan - iPod Nano/iPod Shuffle